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Careers

 

Rootstock Software® is a growing company that provides competitive compensation and substantial growth potential!  If you are ready to become a key contributor, please review our open positions below and submit your résumé, and cover letter today. If you have any questions, do not hesitate to contact us at careers@rootstock.com.


Receptionist/Office Coordinator


Location: San Ramon, California

Rootstock has an exciting career opportunity for a Receptionist/Office Coordinator for our growing organization. We are looking for a positive self-starter who is eager to thrive in a dynamic environment, is deeply passionate about providing high quality administrative support, and enjoys helping others.

Job Responsibilities:

  • Greet and receive all visitors with a friendly smile and courteous demeanor.
  • Answer all incoming phone calls and transfer to appropriate person or take a message.
  • Able to work independently while sitting at the front desk
  • Act as the liaison with the building management
  • Distribute all daily mail and packages in a timely manner.
  • Keep office supply room and storage rooms neat and tidy.
  • Handle miscellaneous administrative duties such as printing jobs, filing, ordering supplies
  • Coordinate logistics for all office events, such as company-wide meetings and events including preparing and cleaning up afterwards as needed
  • Assist employees and visitors with logistics
  • Run errands as needed

Desired Skills:

  • Prior experience as a receptionist or office manager
  • Knowledgeable with Office 365 applications such as Outlook, Word and Excel
  • Familiar with RingCentral and GoToMeeting
  • A positive and friendly demeanor

Submit your resume and cover letter to careers@rootstock.com.

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ERP Operations Subject Matter Expert


Location: San Ramon, Atlanta, or Remote

Rootstock has an exciting career opportunity for an experienced and engaging Implementation Specialists who is ready to join our growing Professional Services Team. A successful candidate will be responsible for guiding customers through their implementation of the Rootstock ERP application.

In this role, you will leverage your considerable knowledge and experience in business processes and enterprise software project delivery to speed our customers to implementation success.

Experience/Skills Required:

  • Recognized Subject Matter Expert who has demonstrated industry leadership on ERP implementations
  • Ability to multi-task, and thrive in a fast-paced and high-productivity environment
  • Must have a passion for enabling clients success through your efforts
  • Ability to build and manage relationships with our clients at the project level and executive level
  • Proficient with project management tools and applications (SmartSheet, MS Project, etc) as well as MS Office Tools
  • Strong written and verbal English language communication skills
  • Intuitive, tenacious, team-oriented, and collaborative
  • Understanding of professional services methodologies and best practices
  • Experience with client implementations for a software vendor as well as excellent relationship management skills.
  • Understanding of complex information systems
  • 3+ years of demonstrated Finance and Accounting or ERP implementation experience

Responsibilities:

  • Apply technical and operational expertise to support systems analysis and development of business and technical solutions for our Manufacturing and Distribution customers
  • Prepare program management and technical analyses, reviews and assesses technical data drawn from multiple comprehensive data sources.
  • Deliver high quality implementation services and defined deliverables to Rootstock customers
  • Provide application and implementation guidance, mentoring, training, and knowledge transfer to both team members and customers
  • Identify and translate customer needs to solution design, ensuring the maximum benefit from Rootstock applications

Desired Skills:

  • APICS or similar certification
  • Experience of salesforce.com apps or platform
  • Big 4 Consulting experience
  • Cloud-based Accounting or ERP systems experience
  • Bachelor of Science Degree or comparable work experience

Submit your resume and cover letter to careers@rootstock.com.

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Professional Services Project Manager / ERP Subject Matter Expert”


Location: San Ramon, CA

Rootstock Software, a provider of cloud-based, full-scale ERP solutions on the Salesforce platform, has an exciting career opportunity for an experienced and engaging Professional Services Project Manager / ERP Subject Matter Expert who is ready to join our growing Professional Services Team. This position could be home based, but easy access to a major metropolitan area and airport is required. This position could be located at any major city in the United States. Rootstock has offices in San Ramon, CA and Atlanta, GA.

Overall, the Rootstock Professional Services Project Manager (PM) will lead a Rootstock implementation, manage the Rootstock resources assigned to the implementation, and manage the customer.

The PM will be able to effectively manage multiple ERP implementation projects as well as manage other ERP consultants (subject matter experts) in a “dotted line” capacity. The PM will be responsible for ensuring that the projects adhere to the implementation methodology, requirements, budget, and the Statement of Work and that the software is appropriately configured to meet the needs of the customer.

This is a client-facing position that may include set-up, configuration, training and overall customer and Rootstock management during the implementation process, typically in conjunction with a professional services resource team on the implementation.

The PM is responsible to ensure that the overall solution is designed and implemented effectively for the customer.

Responsibilities:

  • Deliver high quality implementation services, defined deliverables, and project management to Rootstock customers; be the focal point for all communications and issues with the customer throughout the implementation.
  • Thorough knowledge of the Rootstock product and Salesforce platform.
  • Provide PM and some “SME-level” expertise, based on industry knowledge of manufacturing and distribution and project management skills plus Rootstock knowledge, to Rootstock implementations. Ensure that the customer is satisfied with the overall solution as proposed by the Rootstock team, and that the solution meets the customer’s requirements.
  • Lead a team of Rootstock SMEs and PMs in successful Rootstock implementations.
  • Manage the Statement of Work (SOW) with the customer, ensuring Change Requests are developed and signed as appropriate; manage the overall scope of the project with the customer.
  • Work to continue to improve the project management and implementation process overall.
  • Manage complex relationships with the customer, systems integrators and 3rd –party vendors as appropriate
  • Effectively manage weekly PM tasks including project updates, project plan updates, schedule metric updates, and other Project Management Office (PMO) related responsibilities.
  • Ensure project sign-off milestones are developed, approved and implemented (as appropriate).
  • Continue to enhance skills across the Rootstock and Salesforce platforms, as well as PM methodology.
  • Achieve % billing targets.

Minimum Qualifications

  • BS/MS in Systems, Industrial Engineering, Manufacturing Engineering, Supply Chain, Business or a related discipline is required.
  • At least 10 years of experience, some of which should be customer facing, and most of which is ERP focused, is required.
  • Demonstrated experience with ERP systems implementations and full-scope ERP understanding is required.
  • At least 3 years’ experience managing Professional Services resources or team.
  • Understanding of Professional Services methodologies.
  • Demonstrated experience with on line training and remote management of teams.

Preferred Qualifications

  • Salesforce platform experience
  • PMP
  • Strong background in mid-market and enterprise-level Project Management, including experience developing work-breakdown structures and project plans.
  • Demonstrated experience in translating customer business requirements into workable software solutions
  • Located at either of Rootstock’s office locations.

Rootstock delivers ERP at Customer Speed. Built on the Salesforce Platform, Rootstock ERP equips customer-centric businesses with a unified cloud platform and all the applications necessary to grow both the top and bottom line. Founded in 2009 and headquartered in San Ramon, CA, Rootstock is backed by Salesforce.com and other Technology Investors.

Submit your resume and cover letter to careers@rootstock.com.

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Accounting Subject Matter Expert


Location: San Francisco Bay Area

Rootstock has an exciting career opportunity for an experienced and engaging Subject Matter Expert who is ready to join our growing Professional Services Team. A successful candidate will be responsible for guiding customers through their implementation of the Rootstock ERP application focusing on the Finance and Accounting modules.

In this role, you will leverage your considerable knowledge and experience in business processes and enterprise software project delivery to speed our customers to implementation success.

Experience/Skills Required:

  • Recognized expert who has demonstrated industry leadership ERP with a focus on Finance and Accounting
  • Ability to multi-task, and thrive in a fast-paced and high-productivity environment
  • Must have a passion for enabling clients success through your efforts
  • Ability to build and manage relationships with our clients at the project level and executive level
  • Proficient with project management tools and applications (SmartSheet, MS Project, etc) as well as MS Office Tools
  • Strong written and verbal English language communication skills
  • Intuitive, tenacious, team-oriented, and collaborative
  • Understanding of professional services methodologies and best practices
  • Experience with client implementations for a software vendor as well as excellent relationship management skills.
  • Understanding of complex information systems
  • 5+ years of demonstrated Finance and Accounting experience

Responsibilities:

  • Apply technical and operational expertise to support systems analysis and development of business and technical solutions for our Manufacturing and Distribution customers
  • Prepares program management and technical analyses, reviews and assesses technical data drawn from multiple comprehensive data sources.
  • Deliver high quality implementation services and defined deliverables to Rootstock customers
  • Provide application and implementation guidance, mentoring, training, and knowledge transfer to both team members and customers
  • Identify and translate customer needs to solution design, ensuring the maximum benefit from Rootstock applications

Desired Skills:

  • CPA certification
  • Experience of salesforce.com apps or platform
  • Manufacturing and distribution industry experience
  • Big 4 Consulting experience
  • Cloud-based Financials Experience such as Financial Force or Accounting Seed
  • Bachelor of Science Degree or comparable work experience

Submit your resume and cover letter to careers@rootstock.com.

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Senior Software Developer


Location: Continental US

As our Senior Developer, you need a solid understanding of all facets of developing software on the Salesforce platform. Further, it requires an understanding of and an appreciation for the functional aspects for a Manufacturing and Distribution ERP system.

As our Ideal Candidate, you are:

  • Proficient in the basics of working on the Salesforce platform including:
    • Objects and Fields (all field types)
    • Reports and Report Types
    • Salesforce Data loader and Bulk API for mass data export/import.
  • Proficient in the basics of programming on the Salesforce platform including:
    • VisualForce pages and controllers
    • APEX
    • Salesforce Text Classes
  • Understand the constraints and developing on the Salesforce platform including:
    • Query, CPU and DML Limitations
    • Query Bulkification
    • View State imitations
  • Know how to work within the Rootstock Apex Framework and become proficient working with:
    • Standard Maintenance Pages
    • Complex Maintenance Pages (Header/Line etc.)
    • Batch Apex
  • Understand the concepts of a Manufacturing/Distribution ERP system
  • Understand specifications provided for new development
  • Know how to troubleshoot and debug new and existing code
  • Possess proper habits around testing and validating all development work.

Responsibilities:

  • You will be given areas of stewardship within the Rootstock ERP and Financial products. This entails:
    • Possessing an in-depth understanding of the functional area (what business process is being done, what is the user experience expectation, etc.)
    • Knowing all the data objects in that area and how they interact with each other
    • Knowing the various source code components, what each does and how they interact with each other and the data model
    • As required, fix bugs and make changes to existing code.
    • Extend existing functionality as defined in product specifications.
  • Partner with our Product Management and Design teams to gain an understanding of new functionality and have a hand in the design of the user interface portions of the development cycle.
  • Collaborate with our Quality and Customer Support teams to trouble shoot and validate the software
  • As required, incorporate JavaScript and Ajax with Visualforce
  • As required, participate in the development of SOAP and RESTful integrations to 3rd party packages.

Submit your resume and cover letter to careers@rootstock.com.

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Supply Chain Analyst


Location: San Francisco Bay Area

Immediate need for a seasoned supply chain practitioner who can support many initiatives within Rootstock Software®. These responsibilities include implementation of our ERP modules for our manufacturing customers, product demonstrations to prospects, quality assurance testing, and assistance in training and support. Ideal candidate would possess deep manufacturing industry expertise.

Job related responsibilities include:

  • Customer facing pre-sales and product demonstration expertise
  • Full cycle implementation responsibility and project management role
  • Product and quality assurance testing responsibilities
  • Customer/partner training and support
  • Supply chain/manufacturing expertise

Qualifications:

  • BS/MBA in Business Administration or equivalent
  • Supply chain/manufacturing industry expertise including understanding of supply chain business processes, requirements, and specifications
  • Full life cycle ERP or equivalent implementation experience with leading supply chain management software solutions
  • A proven track record of working with both users and within leading software vendor to design software solutions and offer technical solutions for business problems
  • Customer facing pre-sales product demonstration and/or post-sales support and training experience
  • Excellent presentation and communication skills including written, verbal, and listening skills

Submit your resume and cover letter to careers@rootstock.com.

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Project Manager


Rootstock has an exciting career opportunity for an experienced and engaging Project Manager who is ready to join our growing Professional Services Team. A successful candidate will be responsible for guiding customers through their implementation of the Rootstock ERP application.

In this role, you will leverage your considerable knowledge and experience in enterprise software project delivery, cloud technologies, and ERP business processes to speed our customers to implementation success

Experience/Skills Required:

  • Ability to multi-task, and thrive in a fast-paced and high-productivity environment
  • Must have a passion for enabling clients success through your efforts
  • Ability to build and manage relationships with our clients at the project level and executive level
  • Proficient with project management tools and applications (SmartSheet, MS Project, etc) as well as MS Office Tools
  • Strong written and verbal English language communication skills
  • Intuitive, tenacious, team-oriented, and collaborative
  • Understanding of professional services methodologies and best practices
  • Experience managing client implementations for a software vendor as well as excellent relationship management skills.
  • Understanding of complex information systems
  • 3+ years leading/implementing projects

Responsibilities:

  • Deliver high quality implementation services, defined deliverables, and project management to Rootstock customers
  • Provide application and implementation guidance, mentoring, training, and knowledge transfer
  • Manage to a project baseline and budget
  • Identify and translate customer needs to solution design, ensuring the maximum benefit from Rootstock applications
  • Create implementation services documentation, project status reports, and other materials

Desired Skills:

  • PMP certification
  • Experience of salesforce.com apps or platform
  • Manufacturing and distribution industry experience
  • Big 4 Consulting experience
  • Bachelor of Science Degree or comparable work experience

Submit your resume and cover letter to careers@rootstock.com.

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