As the coronavirus pandemic continues to upend the world’s economy, the manufacturing industry is facing serious challenges. Sudden market changes and a remote workforce have forced manufacturers to speed up the digital transformation of their organizations in order to connect everyone to a single source of data and achieve operational excellence all along their supply chains.
One aspect of manufacturing that should not be overlooked is Product Lifecycle Management (PLM). PLM is the process of managing the entire product lifecycle from concept and design to production and ultimately to service and product retirement. Manufacturers of all sizes are using PLM as a core component of digital transformation, and Propel’s PLM solution is there to help.
Built on the Salesforce Platform, Propel helps these companies manage the complexities that go into designing products by connecting the people, systems, and processes needed to deliver products from concept to customer. By connecting engineering and sales, Propel relieves the complexities that go into custom engineered, or engineer-to-order, products such as managing design changes, supporting mixed manufacturing models, and delivering on time.
The Problem with Traditional PLM Systems
The process of managing the entire product lifecycle from concept and design to production and ultimately to service and product retirement has historically been siloed, difficult, and expensive. Manufacturers have traditionally used PLM systems to get engineers and manufacturing to collaborate, but to guarantee product success, every link in the value chain counts. Companies of all sizes now require solutions that enable contextual collaboration and provide complete data visibility in order to speed time to market, boost customer satisfaction, and increase profit margins.
Connecting Engineering to Sales
Manufacturing companies have a wealth of customer data, but many organizations make poor use of that data. Siloed departments, old technology (like traditional PLM systems and on-premise ERP) and manual processes prevent these companies from leveraging a single set of data to drive success.
According to Miguel Tam, VP of Commercialization for Propel, the company’s mission is to “tie customer data with product data to make sure that companies can be really geared for product success.”
Propel is a comprehensive cloud-based solution that helps manufacturers streamline new product development for engineering and design teams while fostering collaboration among all stakeholders. Propel combines visibility into a single set of data all along the value chain with collaboration tools and mobile access to ensure that every employee, whether working remotely or on-site, has access to the most up-to-date information in real time.
But Propel is not only about making product lifecycle management more efficient. Thanks to the Salesforce Cloud Platform, Propel integrates with Salesforce CRM, so manufacturers can excel in designing and delivering customer engineered products. Sales and engineers can use a common system to coordinate on all the data and processes necessary to sell and produce a custom-engineered product. This can include project objectives, component costs, customer requirements, and any other details during the process of defining, designing, selling and producing engineered products.
With more and more companies moving toward a more personalized approach to designing and producing products, the focus for Propel is to help manufacturers embrace the cloud to bring different internal and external people together and make a highly personalized product.
Says Tam, “It’s a great combination of Salesforce from the customer engagement perspective and Propel from a design and task management perspective that enables manufacturers to be able to quickly and profitably make whatever customers want.”
A Month of Learning
Propel is part of the Salesforce Month of Learning. Customer stories, white papers, demos, and an exclusive four-part webinar series from Salesforce and its partners will showcase how manufacturers can digitally transform their businesses.
The theme of a Month of Learning is how manufacturers can make every link in their supply chain count to achieve digital optimization across the entire enterprise.
In addition to Propel, three other Salesforce partners are participating in Month of Learning:
- Rootstock Cloud ERP gives manufacturing, distribution, and supply chain organizations a flexible and scalable solution system that connects the entire organization and helps them deliver a more personalized customer experience.
- ComplianceQuest Enterprise Quality Management System (EQMS) provides a cloud-based integrated risk and compliance management that combines enterprise quality, compliance, collaboration and communication across the product value chain.
- Tavant provides innovative digital solutions that help companies navigate the customer aftermarket experience by connecting warranties and service, increasing customer satisfaction and reducing operating costs.
Visit the other Month of Learning Partner pages here: