1st Light Energy is a fast-growing company and a leading installer of custom-designed solar energy for residential, commercial and public sector applications. We have offices on both coasts and thousands of successful installations from Hawaii to Massachusetts. There is no question that we would not be as successful as we are without switching to a Cloud AppExchange manufacturing ERP a little over a year ago. Here's why.
Up until January of 2013, we used the Salesforce® platform for our front end and QuickBooks® as our backend. As every software suite has its niche, QuickBooks did the job for us when we were at $2 million of sales per year. But, as we substantially grew our revenues per month, it became more and more difficult for us to use. For instance, on the sales side, the data was manually entered into QuickBooks. Then, it had to be manually entered from QuickBooks into Salesforce. As the transactions increased, we required more and more people just to enter data to keep our systems going. Our accounting staff grew from three to six people and our purchasing staff went from one to two people. We had also added multiple offices.
Without switching to a manufacturing ERP, we could not have created the success we have today.
Somehow, we needed an easier way to keep data and measure the interrelationships between sales, inventory, purchasing, job costing and our general financials throughout the company. We believed that an ERP system suited for manufacturers would meet our requirement. With multiple sites, we wanted a comprehensive ERP system that could support these sites with one instance on the Force.com® platform.
Salesforce highly suggests that its users look into one of their third-party vendors for ERP. There were several reasons that this makes sense. First of all, Salesforce provides governance requirements that put controls on the resources the third-party applications must use, minimizing the impact on the platform. Contrarily, traditional software development platforms provide no governance.
Governance forces the developer to be efficient and not sloppy. This has a downstream benefit of fewer issues during Unit Testing, QA and deployment. Going a step further the Force.com requirements call for all code to be compiled and have at least 75 percent code coverage prior to deployment.
We wanted a Cloud-based manufacturing ERP because setup is markedly different between Cloud applications and traditional solutions. For traditional software, this could involve capacity planning, hardware and software acquisition and configuration – all which must be done before actual deployment of the application. After that, a separate software installation needs to occur, in addition to the setup of the data repository/database. That can take a lot of time which we didn't have.
Conversely, to add a customer to the Cloud, new deployment software is not required. The platform is already configured to have a new customer/tenant, utilizing the existing application software and data structure.
We looked at three different ERP suites, all of which met the above considerations. We dropped one because it didn't support multiple companies. It was quite obvious that the second wouldn't take us beyond five years. However, we did like the fact that the third, Rootstock, would interactively work with Salesforce and Force.com and the Rootstock manufacturing and supply chain management system is built on the Force.com platform.
In under 12 weeks, we implemented both the Rootstock and Force.com joint cloud solutions supporting multiple divisions across the United States. By uniting the new manufacturing and supply chain management software with Financial Force Accounting and salesforce.com Sales Cloud® (CRM), we've been able gain deeper operational insights and control while minimizing painful and costly IT infrastructure modifications. The shared cloud platform (with Force.com) enables a seamless integration between the ERP and Financialforce.com apps that couldn’t be achieved if they didn’t share the same data model.
What has been especially important to us is that, as we continue to improve and add measures that will help us perform better for our customers, the ERP not only measures these improvements but provides the reporting to us as well. Several of the modules have been especially important. They include, among others, the Material Requirements Planning (MRP), Purchase Order and Project Costing applications.
What has been especially important to us is that, as we continue to improve and add measures that will help us perform better for our customers, the ERP not only measures these improvements but provides the reporting to us as well.
Material Requirements Planning (MRP) is the software engine that uses the sales order and forecast demands in conjunction with the effective production bill of material and, by reviewing item inventory balances, generates planned supplies in a time-phase manner to offset the outstanding demands for end items and sub assemblies. It generates what are termed planned work orders for manufactured items and planned purchase requisitions for purchase or subcontract items. For firmed (or greater) supplies, it generates reschedule or excess messages when, and if, appropriate. MRP can be planned by division as well as by project (in those facilities where project control is applicable).
The MRP module also uses planning policies such as "lot for lot" or days cover. Since many lead times can be stipulated at the item (or commodity code) level, the MRP Engine also determines for the work order supply the scheduled firm date, scheduled release date, scheduled pick date as well as the scheduled start date on the shop floor and the scheduled due date. For a requisition, it will determine the scheduled firm date, purchase order place date, date it is due on the receiving dock as well as the due date it is to be stocked. For those parts identified as items to be planned using "re-order" point, the MRP Engine can also perform re-order point computations.
Purchase Order Management covers the entry and tracking of purchase orders for direct and indirect materials and services. This is supported throughout the entire purchasing process, from generation of the requisition through receiving of materials or approval of service provided including accounts payable integration. It also maintains all vendor information and reporting required by Purchasing to make better-informed buying decisions.
This module provides us with critical, centralized control over direct material, indirect material and service tracking as well as vendor performance. Inventory and non-inventory purchased items and services can be consolidated on a single purchase order. Purchase requisitions can be converted to new purchase orders or placed as line items on existing orders. Additional items can be added to open orders, providing purchasing flexibility and efficiency. Buyers can make decisions on purchase order quantities and due dates supported by price and delivery history for approved vendors. Comprehensive purchase revision control management capabilities are also included as well as Purchase Order approvals.
Project Control provides an additional capability to inventory control tracking as well as planning and costing of items. It lets us control and plan material purchases, manufacturing, and inventory as well as identify inventories and costs by project. We get real-time interactive access to all Project data including a snapshot of the actual costs to date compared to the Budget costs. This data also includes project inventory, PO requisitions, manufacturing work orders, forecasts, salesorders and all transaction associated to the project.
As a discrete manufacturing operation where all planning, costing and tracking is "item number" based, there is typically an additional requirement in a manufacture to order, assemble to order, engineer to order or even contract manufacture. Often we must plan, cost and track by "item within a project."
Cost accounts for inventory and cost of sales can be designated by project. This allows us to look at financial reports with a project accountant’s view. Since we have hundreds of customers (with many one-time only customers) yet function as a "to order" business, our cost accounts can be identified at the commodity code or item level and this delineation of project accounts is not necessary at the General Ledger.
Without switching to an ERP that provides us with shop floor management, purchase order control, inventory management and project lifecycle management, we could not have experienced the success we have today. Our revenues have soared. But, that is only part of the challenge we have solved with manufacturing ERP. To be successful, we need to produce profit from those sales. Before, we could make changes that made sense but we were never certain if those tweaks were making us money or not.
Today, our Rootstock ERP not only measures our work but lets us see the differences. For instance, in only ten months, we were able to reduce our COGS (cost of goods sold) significantly.
By Customizing Cloud ERP, What Used to Take Ten Minutes…Now Takes Only 20 Seconds
1st Light Energy is a fast-growing company and leading installer of custom-designed solar energy for residential, commercial and public sector applications. They have offices on both coasts and thousands of successful installations from Hawaii to Massachusetts.
“There is no question that we would not be as successful as we are without switching to a Cloud Salesforce AppExchange manufacturing cloud ERP in 2013,” says Trey Lackey, VP of Operations & IT / COO, 1st Light Energy. “We believed that an ERP system suited for manufacturers would meet our requirement. With multiple sites, we wanted a comprehensive cloud ERP system that could support these sites on the Force.com platform.
“It’s the flexibility of the Force.com platform itself that allows us to do such things as setting up our front end to simplify ordering and other processes for our commercial and retail customers,” adds Lackey. “For instance, some processes can take several steps but, after customizing them, no process takes more than two steps.
As an example, in the initial set-up, Rootstock ERP provides cost control which 1st Light Energy can tie into a project and build an item, harnessing materials resource planning (MRP). They have streamlined that to a 2-button click. To do this, Lackey and his staff establish the process first,and then they automate it. By customizing such processes, what used to take ten minutes to set up now takes only 20 seconds.
Customization will always be a necessary component of user adoption and extension of software packages. It’s always been that way, and simply because an ERP solution is on the cloud does not change that fact. The chances are slim to none that any single ERP package, cloud or on-premise, will ever provide 100 percent of the “out of the box” functionality required by the entire the installed base.
While Cloud ERP demonstrates cost savings in almost every area – hardware, IT personnel, etc. – it only stands to reason that those planning on purchasing an ERP package must do more evaluation and analysis to determine how easy it is to customize and add enhancements to cloud ERP systems.
Public cloud platforms, such as Salesforce’s Force.com, offer significant advantages for IT departments, such as 1st Light Energy’s, to easily provide their own customizations to ERP Cloud software written natively on the public cloud platform. This is one of the significant differences, and benefits, to open systems on a public cloud. Latent customization projects can be controlled by the customer rather than the software provider.
Customers of public cloud software want the same ecosystem to share the same “look and feel,” for all the software they use. They want everyone to use the same protocols for opening up their applications so that all software will easily interface with others. And, most importantly, they want all cloud apps to be on a platform that insures the confidentiality, integrity, and availability of their information. In addition, they want to have a choice of multiple apps to satisfy their own specific business requirements. Furthermore, they will benefit from knowing that software solutions that they will want to add in the future have a very strong likelihood of being developed in this same ecosystem.
Third-party applications that share the same platform are usually easier to manage and integrate; they provide end users with a consistent interface and experience. According to Gartner, Salesforce has a huge lead over its competitors when it comes to ecosystem and platform maturity, as it clearly has the most applications, customers, revenue and advanced features, making it the clear market leader.
Not only does its Force.com platform provide development tools used by a large community of software vendors to ensure their products react as though they belong to the same family, it also serves up common objects, including customer, product, vendor and employee, which all software developers, including Cloud ERP system providers, should use in their software solutions.
Significantly, there are certain coding standards for development which facilitate the connection of different applications on the same platform. Salesforce.com undertakes periodic software reviews to insure adherence to this standard, providing teeth to the rules dictating that those developing software for their platform are, indeed, developing that software to be communal. They don’t do this just to be helpful. To grow its brand, Salesforce.com needs these applications to easily integrate. By creating software standards and enforcing them, the company ensures that this goal is met. As a result, we all benefit.
As the leading cloud platform, Salesforce provides a stable and growing cloud ecosystem for manufacturers looking for cloud-based ERP solutions. Salesforce has, in fact, become the perfect platform for cloud ERP. Rootstock Software is one of these cloud ERP providers.
Rootstock’s solutions support multiple companies, multiple divisions and multiple sites, an important consideration for 1st Light Energy, all within a single tenant on the Salesforce platform. This is exactly the kind of stability and flexibility that the solar leader was looking for.
There are ERP modules for sales order management, purchase order management, production engineering, inventory management, material requirements planning, lot and serial control, scheduling and capacity planning, and shop floor control. Manufacturing cost control and project control modules give companies, such as this solar power leader, finer control over costs.
“We’re dependent on Rootstock cloud ERP,” emphasizes Lackey. “We would like to take advantage of some of the newer Rootstock features. For instance, we are very eager to look at the new financial platform that Rootstock will be introducing. It will provide us with tighter integration.”
Financial Apps include features such as A/R Cash Application and Credit Management, A/P Payment Processing and General Ledger and Journal Management. Financial Reporting will include fully customizable A/R and A/P Aged Trial Balances and Sub-Ledger analysis as well as Management reports for Profit and Loss, Balance Sheet and Cash Management Analysis.
Existing Rootstock application features such as Sales Orders and Invoicing, Purchase Orders to Receiving to Vendor Invoice 3-way Match, robust Cost Accounting as well as recently released features like Subscription Billing and Deferred Revenue and Cost of Sales Management, provided much of the heavy-lifting source of transaction feeds into the new A/R, A/P and G/L Financial Apps. Adding more A/P functionality, such as invoice, debit memo and vendor credit maintenance (based on RTV transactions), to the flow was a natural extension of the present core functionality that has been provided to customers for several years.
“Working with Rootstock has been a good experience,” summarizes Lackey. “They have provided us with what they said we would get. For instance, back in 2013, in our first ten months, we were able to reduce our COGS (cost of goods sold) significantly. Those types of results are common for us. In fact, we doubled the size of our business in the past year.”
1st Light Energy Inc. was founded in January of 2005 with the vision to provide alternative energy solutions that positively impact our environment with solid financial returns for our customers – both residential and commercial. Through this vision, we have become one of the most experienced solar companies in the Nation. Many of our employees at 1st Light Energy started in the solar industry in the late 1990’s and early 2000’s.
Over the years, 1st Light Energy has been a stable and growing California-based nationally branded photovoltaic (PV) systems installer and integrator. We are a complete Renewable Energy Firm that helps residential and corporate customers reduce their electrical energy consumption and carbon footprint through advanced, turn-key solar energy systems. While many solar companies have come and gone, here at 1st Light Energy, we remain servicing each and every customer and taking care of all warranty issues. A solar system is only as good as the company who installed it and so long as that company is in business to maintain it.
SAN FRANCISCO, CA – September 18, 2012 – Rootstock Software®, the leader in cloud manufacturing and supply chain applications, today announced that 1st Light Energy, a leading provider of solar energy solutions, has selected Rootstock to manage its distribution and supply chain needs on the Force.com platform. Rootstock and FinancialForce Accounting, the leading financial application on Force.com, will be implemented at 1st Light Energy’s Modesto, California headquarters and across its U.S. residential and commercial solar distribution network.
1st Light Energy is a leading installer and integrator in the rapidly expanding solar industry and the company’s on-premise IT infrastructure and legacy applications could not keep pace with the operating demands of serving its growing customer base. Currently a salesforce.com Sales Cloud (CRM) user, it was critical that the company adopt a native Force.com app to manage material and labor expenses without adding complexity to its business processes.
1st Light Energy also selected Rootstock because of its deep expertise in supply chain combined with their collaborative project control and visibility applications. Built on the proven Force.com platform, Rootstock provides a robust yet flexible solution with shorter implementation times, lower costs and quick return on investment. Rootstock delivers the flexibility and visibility 1st Light Energy requires to be more responsive to its customers.
“1st Light Energy markets are changing and growing faster than our traditional IT infrastructure and legacy applications could handle cost-effectively,” said Justin Krum, Founder and President, 1st Light Energy. “We were seeking a transformational, not traditional, solution to run our business and Rootstock emerged as the clear leader after an exhaustive evaluation of several leading on-premise and cloud-based vendors.”
“We are delighted to have 1st Light Energy as a joint customer with Rootstock,” said Tom Brennan, VP of Marketing, FinancialForce.com. “The old way of buying and implementing ERP is coming to an end. Progressive companies like 1st Light Energy understand the strategic value of leveraging a single cloud platform for best-in-class CRM, Supply Chain and Finance applications. While the IT benefits are large, the combined solution will provide them game-changing differentiation and sustainable competitive advantage.”
“We are pleased that 1st Light Energy sees the strategic value in Rootstock. 1st Light Energy is another great example of an innovative company that is dedicated to Force.com as the platform of choice for their enterprise applications,” said Patrick Garrehy, CEO and Founder of Rootstock Software®. “We are proud to work with 1st Light Energy to help deliver an integrated, cost-effective app on the Force.com platform that provides the critical visibility, flexibility and control that is required in today’s fast-paced business environment.”
SAN FRANCISCO, CA – April 9, 2013 – Rootstock Software®, the leader in cloud manufacturing and supply chain applications, today announced that 1st Light Energy of Modesto, Calif., a leading provider of solar energy and conservation lighting solutions, has successfully deployed the Rootstock manufacturing and supply chain app built on the Force.com platform. This implementation, deployed simultaneously with the FinancialForce Accounting solution, is supporting 1st Light Energy’s rapid growth and operating demands of its expanding customer base.
1st Light Energy is a leading installer and integrator in the rapidly expanding solar and conservation lighting industries. As a salesforce.com Sales Cloud (CRM) user, it was critical that the company adopt a native Force.com app to manage material and labor expenses without adding complexity to its business processes. Under the leadership of 1st Light Energy’s Director of IT, Trey Lackey, 1st Light Energy quickly implemented, in under 12 weeks, both the Rootstock and FinancialForce joint cloud solutions supporting multiple divisions across the United States.
“The ever changing solar and lighting installation markets were growing faster than our traditional IT infrastructure and legacy applications could handle,” said Justin Krum, Founder and President of 1st Light Energy. “1st Light Energy successfully implemented Rootstock across multiple divisions quickly, resulting in a best-in-class supply chain solution to cost-effectively run our business.”
By uniting Rootstock manufacturing and supply chain applications with FinancialForce Accounting and salesforce.com Sales Cloud (CRM), customers like 1st Light Energy can gain deeper operational insights and control while minimizing painful and costly IT infrastructure modifications. The shared cloud platform (Force.com) enables a seamless integration between the Rootstock and FinancialForce.com apps that couldn’t be achieved if they didn’t share the same data model.
“High growth companies like 1st Light Energy need robust solutions that can be implemented quickly to meet their expanding customer needs,” said Patrick Garrehy, CEO and Founder of Rootstock Software. “Built on the most powerful and flexible platform available (Force.com), Rootstock delivers the supply chain solutions companies need with shorter implementations times and quicker return on investment.”