Rootstock and Propel Team to Help Manufacturers Improve Customer Experience
Product Lifecycle Management and ERP on Common Cloud Platform Help Break Down Silos Across Sales, Engineering, Manufacturing and Service
SAN FRANCISCO – August 16, 2016 – Rootstock, the leading provider of manufacturing and supply chain cloud ERP applications on Salesforce App Cloud, today announced that it has teamed with Propel, a modern Product Lifecycle Management (PLM) provider built 100 percent on the Salesforce platform, to help customers easily share critical business information across Sales, Engineering, Manufacturing and Field Service departments. Because both applications are built on a common platform, the applications can work together in a single, consistent user interface to increase customer responsiveness, improve product quality and lower product costs.
Since both Rootstock and Propel are native Salesforce solutions, joint customers can make more intelligent business decisions, while avoiding the painful integration procedure that organizations face when ERP and PLM are written on different platforms. Business users can now leverage the best of CRM, PLM and ERP in a quick and easy manner to:
· Assess and resolve the impact of field issues on customers, products and inventory
· Securely share product and operational updates with customers and partners
· Use a common reporting platform to report across customer, product and manufacturing data
· View real-time product inventory to determine optimal timing of engineering changes
“This partnership with Rootstock extends our mission of helping companies, partners and customers propel innovation with the only PLM solution built 100 percent on the Salesforce platform,” reports Ray Hein, CEO, Propel. “Rootstock and Propel customers can now use a single view of customer, product and operational data to respond more quickly and intelligently to their customers, partners and suppliers.”
“This is yet another example of how our customers can easily extend their investment in Rootstock by deploying best-of-breed solutions for specific needs that complement Rootstock functionality,” emphasizes Patrick Garrehy, CEO of Rootstock Software. “With this partnership, a salesperson can track an order once closed. A customer can see the impact of a potential engineering change. A production controller can be alerted of a change coming down the pipeline and plan capacity utilization, all from the Salesforce portal that they are already familiar with and use every day.”
Being built on the Salesforce platform, both companies’ users can connect and collaborate with all customers, suppliers, employees and other stakeholders via Communities, Chatter and all popular social media platforms. Leveraging Salesforce1 mobile access, they can communicate via iPhone, iPad or Android. They will be seamlessly integrated with Salesforce Sales Cloud, Salesforce Service Cloud and popular accounting solutions. Users can get useful and accurate dashboards, reports, alerts, custom metrics and key performance indicators (KPIs) using a very powerful analytics, reporting and querying engine.
To take a closer look at Propel and Rootstock in action, visit Rootstock at Dreamforce 2016. Find out more at https://www.rootstock.com/dreamforce-2016/.
At Propel, we make PLM that’s made for everyone. Created by Product Lifecycle Management and cloud veterans, Propel helps everyone connect with your customers, products and services, so you can propel innovation and propel your business. With Propel, you can easily manage all the hardware, software, services, and customer information that help customers embrace your products. Based in the heart of Silicon Valley, Propel is a modern PLM solution built 100% on the Salesforce App Cloud. For more information, visit www.propelPLM.com.