Our Industry Solutions
Rootstock Cloud ERP provides a flexible, modern and connected solution for manufacturing, distribution and supply chain in a variety of industries.
Rootstock’s Cloud ERP for manufacturing gives high-tech and electronics manufacturers complete visibility, control and traceability, helping you manage changing demand, short product lifecycles and evolving regulatory requirements.
Automated Supply Chain Processes
Rootstock’s streamlined automation allows all of your information to flow naturally through the entire enterprise, making your supply chain completely transparent:
- Plan, track, and cost inventory items by contract.
- Define primary vendors for direct material items to ensure supplies from qualified vendors and streamline the purchasing process.
- Maintain historical purchase prices with standard material costs.
Powerful Engineering Management Tools
Production Engineering helps high-tech and electronics manufacturers manage components, sub-assemblies, bills of material (BOMs), routings and engineering changes, no matter how complex they are.
As-Designed versus As-Built work order inquiries allow engineering and manufacturing to collaborate on pending engineering changes that may impact production.
“A company asked Rootstock help manage the daily delivery of industrial gases and chemicals to high-tech plants on three continents. Rootstock leveraged IoT to track containers record vibration and temperature data.”
– Bruce Richardson, Chief Enterprise Strategist, Salesforce.com
Integrated Scheduling, Planning and Inventory Control
Scheduling and capacity planning in Rootstock’s Cloud ERP software lets you balance production with material supply using a simple drag-and-drop scheduler. Learn More
- Create and manage schedules for all firmed, released and in-process work orders.
- Level loads by dragging work order operations from one day to another.
Use Inventory Control to maintain inventory, track inventory locations, costs and quantities, and plan and set policies such as lead time, MRP parameters and RP (Replenishment Planning). Learn More
Product Lifecycle Management (PLM) Integration
Rootstock partners with leading PLM vendors, including Propel and Arena, to synchronize the latest product configuration data, ensuring efficient and accurate production planning and operations for our Cloud ERP software.
High-tech and electronics manufacturers operate under the pressure of regulations such as the Waste Electrical and Electronic Equipment (WEEE) Directive and the Restriction of Hazardous Substances Directive (RoHS).
Rootstock Cloud ERP offers an automated, comprehensive approach to the compliance process, providing complete product history, full traceability, audit trails, and seamless integration with ComplianceQuest Enterprise Quality Management System (EQMS) on the Salesforce Platform.
Complete Product History and Traceability
Device History Records let you view complete product history from engineering and production, fulfillment and delivery, to service and finance. Learn More
Rootstock’s lot control software allows an item’s lot and/or serial number to be registered through purchasing receipts, inventory, shop floor control and sales order fulfillment functions. Learn More
Audit Trails
Rootstock creates audit trail records for:
- Purchase order receipts
- All inventory material movements and adjustments
- Work order issues, reversals and work order receipts
- Subcontract purchase issues and reversals
- Labor and machine bookings
- Sales order fulfillments
- RMA receipts, advanced shipments and returns.
- Site-to-site and division-to-division inventory transfers and reversals
“A company asked Rootstock help manage the daily delivery of industrial gases and chemicals to high tech plants on three continents. Rootstock leveraged IoT to track containers record vibration and temperature data.”
– Bruce Richardson, Chief Enterprise Strategist, Salesforce.com
Seamless Integration with ComplianceQuest Enterprise Quality Management System (EQMS)
ComplianceQuest is the leading provider of EQMS software, also natively built and run on the Salesforce Platform. Rootstock partners with ComplianceQuest to help high tech and electronics manufacturers manage quality and stay compliant with industry, country- and customer-specific regulations.
ComplianceQuest EQMS helps you cost-effectively manage compliance and quality issues with 12 core best practices-driven solutions that are out-of-the-box, pre-validated and ready to go.
Quickly and easily navigate to ComplianceQuest from a variety of processes in Rootstock’s manufacturing ERP software, for a seamless flow of information in a single-user experience and customer record. Learn More
The ability to manage costing throughout the manufacturing process is critical to your business and managing margins. Rootstock Cloud ERP gives you complete visibility and control of costing, helping you identify and manage cost elements while eliminating inefficiencies.
- Define cost elements for purchased material, subcontract material, labor, machine and machine and material burden.
- Track costs in real time against an estimate to determine overall project profitability throughout the life of the estimate and determine estimates for future projects.
Manufacturing Cost Control lets you closely monitor and control costs, maintaining and tracking up to eight cost elements for an item.
Cost Analysis and General Ledger Drill Down
Rootstock Cloud ERP has the ability to accurately track costs at very detailed levels in operations while rolling up and posting automatically into the General Ledger, making sure cost accounting and operations tie out seamlessly with Finance. Users can monitor costs at both levels or drill down from the General Ledger into the manufacturing cost detail.
- Define up to eight different cost components for an item in addition to General ledger accounts.
- Cost transactions flow automatically to the general ledger for faster period closes.
- Drill down from the General Ledger to cost details maintained in manufacturing cost control accounts.
- Compare budgets vs actuals in real-time dashboards and/or mobile devices.
“A company asked Rootstock help manage the daily delivery of industrial gases and chemicals to high tech plants on three continents. Rootstock leveraged IoT to track containers record vibration and temperature data.”
– Bruce Richardson, Chief Enterprise Strategist, Salesforce.com
Today’s sophisticated customers demand more personalization, both for products and customer service. Rootstock helps you know everything you can about your customers and helps you provide continuous, top-notch service.
Complete Service Lifecycle Tracking
Rootstock’s Warranty/Entitlement Management module lets you maintain data on warranty status and current customer locations, and provides flexible lot control software for tracking shipped, serialized and/or lot-controlled items.
- View all transactions and actions for RMAs, service cases and sales orders.
- Link cases, returns, service orders, and more for fast access to related information.
Returns Management
Returns Management lets you control the return of products and installed components from a customer. You can create RMAs from sales order shippers, invoices or Salesforce cases, and provide replacements before the items are received.
“A company asked Rootstock help manage the daily delivery of industrial gases and chemicals to high tech plants on three continents. Rootstock leveraged IoT to track containers record vibration and temperature data.”
– Bruce Richardson, Chief Enterprise Strategist, Salesforce.com
Salesforce Service Cloud® + ERP
Combine the Salesforce Service Cloud with Rootstock Cloud ERP to a get a complete view of all transactions and interactions with a customer and deliver smarter, more personalized service.
- Improve first call resolution with a 360o view of the customer using the Sales Cloud service console.
- Get visibility into customer cases, sales orders, invoices, shipments, returns and credits from a single location.
- Appear as one company to your customer, not separate departments.
- Use the Salesforce Field Service Lightning Connector to connect your field service teams to inventory, RMA, refurbishing and depot repair processes, and let Rootstock ERP manage invoicing, parts and inventory replenishment.
