Professional Services and Implementation

Rootstock is committed to offering high quality, high touch professional services and support to ensure our success together as business partners.

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Implementation Service Offerings

Accelerated deployment offerings to meet your company’s unique business needs.

Quick Start

QuickStart

Rootstock QuickStart is a highly customer-driven, streamlined implementation leveraging our user-friendly configuration wizard and industry best practices to automate setup based on your company’s business data. Leverage pre-configured features, settings, and templates to accelerate your deployment time-to-value.

  • Out-of-the-box core features only
  • Quick-Start implementation approach
  • Standard pricing and options

Standard

Standard

Rootstock Standard offers a phased implementation approach with additional hands-on support from the Rootstock Professional Services team. Where additional features are needed, we’ll help your teams achieve optimal implementation timelines and adoption.

  • Core + limited advanced features
  • Standard implementation approach
  • Custom SOW and estimate

Enterprise

Enterprise

Rootstock Enterprise is a premium implementation offering for larger companies with more sophisticated operations and greater requirements to maximize your ROI. A highly tailored solution optimized to your business processes, pain points, and efficiency needs, we’ll prioritize the deployment with immediate value-add features.

  • Broad feature scope
  • White glove implementation
  • Custom SOW and estimate

For more information on Rootstock’s Professional Services, scoping, or pricing, please contact our team.

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Rootstock Implementation Methodology

The Rootstock professional services team are experts in manufacturing, distribution and supply chain and are driven and rewarded for customer success. Rootstock uses a proven ERP implementation methodology to ensure your company derives rapid value from our Cloud ERP System. There are four critical elements that ensure a successful implementation:

The People

Successful team building hinges on experienced leadership to evaluate and assemble the resources required - both internally and externally - to plan, launch and manage a successful implementation. The best implementation teams represent a combination of business, process, and product knowledge; skill sets; and communication efforts that encourage people to share information and responsibility for the project's success.

The Process

To secure management commitment and ongoing support, it's necessary to define a business case for the software tool, focusing first on the core functionality that provides the best and fastest payback. To achieve rapid implementation and return-on-investment, the successful implementation strategy should leverage the best practices built into the software, and processes should be realigned accordingly.

The Implementation Partner

The implementation partner must possess a thorough understanding of the software’s features and function and the technical skills to provide interfaces and integration with other systems within the company. They must have the business foresight to determine how the software can best be applied to further the organization's goals.

The Software

The right ERP software will meet the company’s requirements, support requirement of the company to function with industry conventions, be user friendly and user configurable. It also must supply, enable or interface IT tools to enable the concepts of supply chain.

We appreciated how Rootstock looked at our business processes and came up with solutions.

John Swiatkowski
President, The Pacer Group