A broad term used to identify the Salesforce cloud computing environment and infrastructure. Salesforce provides several cloud platforms that seamlessly connect to each other to support different functional areas of an enterprise. For example, the Salesforce Sales Cloud supports CRM and sales, the Salesforce Service Cloud support customer service-specific functions, and the Salesforce Marketing Cloud supports marketing-specific functions.

Salesforce also provides tools for software developers to build their own applications on the Salesforce Cloud Platform that conform to the standards of the platform and integrate with other software on the same platform.