Our fully integrated system gives you the tools you need to manage your entire enterprise
from the front office to the back office.
Automated returns management lets you serve your customers more efficiently:
Create customer contracts that meet both company and customer requirements:
Easily create, assign and manage customer warranties:
View the complete service history of any product or component:
“When our customer service department gets a request, we are able to respond quickly. Our sales and customer service department can now forward an invoice or packing slip with the touch of a button.”
– Chris Muto, Sales Operation Manager, Pro-Tech
Build customer loyalty by adding entitlements to service contracts:
Combine the Salesforce Service Cloud with Rootstock Cloud ERP to a get a complete view of all transactions and interactions with a customer. Empower call center personnel with all the information they need to service the customer.
Rootstock Cloud ERP is the perfect complement to Salesforce Field Service Lightning. Connect your field service teams to inventory, RMA, refurbishing and depot repair processes. Let Rootstock ERP manage invoicing, parts and inventory replenishment.
Enhance the customer experience with online customer communities: